LegalSecurity Overview
Security Overview
Effective Date: September 2, 2026
This page describes the security practices actually in place on Giga3 AI. It is written for users and evaluators and is kept in step with the platform; it is not a certification or a guarantee.
1. Accounts and sessions
- Sessions are signed tokens issued only after you prove ownership of your email: a password check, an emailed reset link that expires after one hour, or a verified Supabase sign-in.
- Resetting your password signs out every other device. Reset links are single-use, point only at giga3ai.com, and the request response never reveals whether an account exists.
- An email address that already has a Giga3 account cannot be re-registered by someone else; it can only be claimed through the emailed reset link.
- Passwords are stored as salted scrypt hashes; we never store or log plain-text passwords.
- Sign-in, sign-up and reset endpoints are rate-limited, and repeated failures are recorded as security events for review.
2. Payments
- Checkout runs on Paystack. Card and mobile-money details are entered on Paystack, not on Giga3 AI.
- Every payment is verified server-side with Paystack before credits or plans are granted; webhook messages are checked against Paystack's signature before they are trusted.
- For automatic renewal we store only the tokenised authorisation Paystack returns, never a card number. You can delete it from your Wallet.
3. Keys and secrets
- AI provider keys, payment secrets and signing secrets live only in server configuration. They are not included in the web app bundle or exposed to the browser.
- AI provider failover happens on the server; the browser only ever talks to Giga3 AI.
4. Transport and browser protections
- All traffic uses HTTPS with HTTP Strict Transport Security.
- The site sends a Content Security Policy, frame-ancestors restrictions and other hardening headers to reduce cross-site scripting and clickjacking risk.
6. Reporting a vulnerability
If you believe you have found a security issue, email [email protected] with the details and steps to reproduce. Please give us reasonable time to investigate and fix before disclosing publicly. We do not currently run a paid bug-bounty programme.
No online service can guarantee absolute security. We continue to review and improve these controls and will update this page when they change.